How to Use Voice and Language-Driven Intelligence for Improving Customer Experience
Until a few years ago, speaking to a machine may have seemed like something from a sci-fi movie set in the distant future, but that’s not the case anymore. Innovations like GPS and personal assistants on smart devices with voice and language-driven intelligence fall under the general umbrella of artificial intelligence or AI. As a result, we can consider AI to be ubiquitous now (more…)